DELIVERY INFORMATION

 

Christmas Delivery

Our last order date for Christmas delivery has now passed. Unfortunately, we cannot guarantee orders placed now will arrive in time for Christmas. 

Delivery Delays

Please note: With increased demand over the holiday season and shipping carriers experiencing COVID related issues and constraints, processing and shipment of orders may be slightly delayed. 

Our warehouse will also be closed at the following times, shipping delays are to be expected: 

  • 24 — 27 Dec for the Christmas holiday
  • 31 Dec — 3 Jan for the New Year holiday

If you have not received your shipping confirmation email with tracking details within 7 business days of purchase (check your spam folder as well), please contact our customer service team at infoUS@boucleme.co.uk. 

Once your order is with the shipping carrier, please understand that shipping delays are out of our control. Contact customer services if you have run into an issue, and we will make our best effort to contact the courier and assist you.

We ship to the contiguous 48 states, Alaska, Hawaii and Puerto Rico. 

FREE shipping on orders over $40* (exclusions apply).

For orders shipping to the United Kingdom and rest of world, please visit boucleme.co.uk.

For orders to the European Union, please visit boucleme-eu.com

Order Processing 

All orders placed before 12pm CST Monday - Friday are processed and despatched the same day. Orders placed after 12pm will be processed and despatched the following business day. Any orders placed after 12pm on a Friday will be processed and sent out the following Monday or business day. Please note weekends and bank holidays are excluded.

Shipping 

Standard orders are delivered via USPS Priority Mail and are charged at $5.99. FREE standard shipping on orders over $40* (exclusions apply). We aim to deliver your goods within 4-7 business days, however for unforeseen circumstances out of our control it can take up to 10 working days for your order to arrive.

Please note, we cannot take responsibility for delays in delivery that are outside of our control including industrial action, severe weather conditions or any other extraordinary circumstance that causes unforeseen interference with carrier routes. We endeavour to make our customers aware should a situation arise and to know when to expect delays.

*Free delivery over $40 excludes Hawaii.